Right Away Heating and Air Right Away Heating and Air Fixes Both Seasons
American Standard condenser set level on a raised deck.
Heat Pump Repair Near You for Defrost Problems, Reversing Valves, Refrigerant Leaks, Outdoor Fan Motors and Heat Pumps That Won't Heat or Cool
Right Away Heating and Air Fixes Both Seasons
Updated November 2026
Right Away Heating and Air provides heat pump repair near you in both seasons. A heat pump is an AC that can run backward to heat your home, so it has parts an AC doesn't: a reversing valve, a defrost board and sensor, and heat strips for backup. We test all of them.
We provide heat pump repair in Ladson, SC and across the Charleston area from one local shop.
Most heat pump repairs run $150-$650+, from a capacitor to a defrost board. Reversing valves run $1,000-$3,500+, and compressors more. Take $50 off any repair, and get a free second opinion if someone said you need a new system. Call 843-996-8904.
- American Standard Customer Care Dealer
- SC License CLM.119013
- 20+ Years Lowcountry HVAC
- $50 Off Any Repair
- After Hours Service
Editor view: the real Duda form sits in its own block and moves here on Preview and the live site.
$50 off any repair is applied to your ticket automatically.
Ladson, SC 29456
Heat Pump Services From Right Away Heating and Air
Repair to Replacement
Heat pump services from Right Away Heating and Air cover every stage of your system's life, from a first install to the tune-ups that keep it running.
| Service | What It Covers |
|---|---|
| Heat pump repair | Defrost, reversing valve, refrigerant, fan and electrical repairs |
| Heat pump not heating | Diagnosis when heat mode blows cold or the strips do all the work |
| Heat pump replacement | New system sized to your home |
| Heat pump installation | New construction, additions, gas-to-electric switches |
| Heat pump maintenance | Spring cooling and fall heating tune-ups |
Repair to Replacement Written prices, $50 off any repair and free second opinions.
How a Heat Pump Works and What Breaks
Same Parts, Two Directions
A heat pump moves heat instead of making it. In summer it pulls heat out of your house like an AC; in winter the reversing valve flips the flow and it pulls heat in from the outdoor air. Defrost cycles clear frost off the outdoor coil.
| Part | Job | What Happens When It Fails |
|---|---|---|
| Reversing valve | Switches between heating and cooling | Stuck in one mode, cold air in heat |
| Defrost board | Runs defrost cycles | Outdoor coil ices solid |
| Defrost sensor | Tells the board the coil is frosted | No defrost or constant defrost |
| Outdoor fan motor | Moves air across the outdoor coil | Poor heating and cooling, icing |
| Capacitor and contactor | Start and run the compressor and fan | Hum, no start |
| Heat strips | Backup heat | Weak heat on cold mornings |
| Compressor | Pumps refrigerant | No heating or cooling |
Is It Normal for My Heat Pump to Steam?
Yes. Steam from the outdoor unit during a defrost cycle is normal, and so is light frost between cycles. Call when thick ice stays on the coil for hours.
- Light frost on cold mornings: normal.
- Steam and a whoosh every 30 to 90 minutes: normal defrost.
- Solid ice that doesn't clear: call us.
Same Parts, Two Directions Written prices, $50 off any repair and free second opinions.
Common Heat Pump Repairs and Their Costs
Most Run $150-$650+
Common heat pump repairs in the Lowcountry run $150-$650+ for electrical parts and defrost controls. Reversing valves, refrigerant leaks and compressors cost more.
| Heat Pump Repair | Typical Lowcountry Price Range |
|---|---|
| Diagnostic service call | $80-$170+ |
| Capacitor or contactor | $120-$400+ |
| Defrost sensor | $200-$450+ |
| Defrost control board | $200-$650+ |
| Outdoor fan motor | $300-$800+ |
| Refrigerant leak search and repair | $300-$1,500+ |
| Reversing valve replacement | $1,000-$3,500+ |
| Compressor replacement | $1,500-$5,000+ |
Prices are typical Lowcountry ranges for planning. Your written estimate is the final word, and $50 off any repair applies to qualifying work.
Why Is a Reversing Valve So Expensive?
A reversing valve is expensive because replacing it means opening the sealed refrigerant system. The part isn't the big cost; the labor is.
- Recover all the refrigerant.
- Unbraze the old valve and braze in the new one under nitrogen.
- Pressure test, deep vacuum and recharge.
- The job often takes 4 to 10 hours.
Sometimes only the solenoid coil on the valve has failed, which is a much cheaper fix. We test that first.
Most Run $150-$650+ Written prices, $50 off any repair and free second opinions.
Repair or Replace Your Heat Pump?
Let Age Decide
Repair your heat pump when it's under 10 years old or the fix is under $500. Replace it when it's 12 to 15 years old and needs a reversing valve, compressor or coil, or runs on R-22.
| Repair Price on a 14-Year-Old Heat Pump | Usually |
|---|---|
| Under $500 | Repair |
| $500-$1,000+ | Repair if the compressor and coils are healthy |
| $1,000-$1,500+ | Get a replacement price first |
| Over $1,500+ | Lean toward replacement |
Let Age Decide Written prices, $50 off any repair and free second opinions.
Why Heat Pumps Work Harder in the Lowcountry
Year-Round Duty
Heat pumps work harder in the Lowcountry because they run nearly all year: cooling from spring into fall, heating through damp winters, with humidity, pollen and salt air on the outdoor coil the whole time.
- Two seasons of run time wear parts faster than an AC alone.
- Damp winters mean frequent defrost cycles.
- Salt air near the coast corrodes coils.
- Pollen and pine straw clog the outdoor unit.
- Typical life: 10 to 15 years, at the shorter end without maintenance.
Year-Round Duty Written prices, $50 off any repair and free second opinions.
How Heat Pump Repair Works With Right Away Heating and Air
Test Both Modes
Heat pump repair with Right Away Heating and Air includes testing in both heating and cooling mode, because some problems only show up in one.
- Tell us the symptom and when it happens.
- Test in heating mode: pressures, temperature rise, defrost.
- Test in cooling mode: reversing valve and charge.
- Check electrical, fan and heat strips.
- Show and price in writing.
- Repair and retest both modes.
Test Both Modes Written prices, $50 off any repair and free second opinions.
Heat Pump Repair Specials and Comfort Club Savings
$50 Off Any Repair
Heat pump repair from Right Away Heating and Air qualifies for $50 off any repair, and Comfort Club members get two heat pump tune-ups a year plus 10% off repairs.
| Offer | What You Get |
|---|---|
| $50 Off Any HVAC Repair | Applies to heat pump repairs |
| Comfort Club | Spring and fall tune-ups, 10% off repairs |
| Free Second Opinion | On any replacement quote |
| 0% Financing for 12 Months | For big repairs and new systems, on approved credit |
Restrictions apply.
Heat pump repair From Our Ladson Location and the Communities We Serve
Close to Home
Heat pump repair from Right Away Heating and Air runs out of our Ladson office at 9565 William Aiken Ave, Suite 104, and covers 20 communities across Charleston, Berkeley and Dorchester counties.
Right Away Heating and Air in Ladson, SC
Right Away Heating and Air in Ladson, SC is home base for our heat pump repair crew, our parts stock and the office team that books your visit.
Communities Where We Provide Heat pump repair
| Area | Communities |
|---|---|
| Closest to Ladson | Summerville, Goose Creek, North Charleston, Hanahan |
| Berkeley County | Moncks Corner, Daniel Island |
| Charleston County | West Ashley, Mount Pleasant, Awendaw, Hollywood, Ravenel, Meggett |
| Sea islands and beaches | James Island, Sullivan's Island, Isle of Palms, Johns Island, Kiawah Island, Yonges Island, Seabrook Island, Edisto Island |
Close to Home Written prices, $50 off any repair and free second opinions.
Frequently Asked Questions About Heat Pump Repair Near You
Quick Answers
How Long Do Heat Pumps Last in the Lowcountry?
Usually 10 to 15 years, because they run in both seasons.
Why Is My Heat Pump Blowing Cold Air?
It may be in defrost, which is normal for a few minutes. If it stays cold, it could be the reversing valve, refrigerant or outdoor unit.
Why Is My Heat Pump Covered in Ice?
Light frost is normal. Thick ice that won't clear usually means a defrost board, sensor or airflow problem.
Can a Heat Pump Be Repaired in Winter?
Yes. Most repairs can be done in any weather, and we test in heating mode.
Do You Repair All Heat Pump Brands?
Yes, every major brand.
Should I Turn Off a Frozen Heat Pump?
If it's iced solid, switch to EM HEAT and call us.
Do You Offer After-Hours Heat Pump Repair?
Yes. Call 843-996-8904.
Reviewed by Blake Miller, Owner, Right Away Heating and Air
Book Heat Pump Repair Near You With Right Away Heating and Air
$50 Off Your Repair
Right Away Heating and Air will test your heat pump in both modes and price the fix in writing. Call 843-996-8904.
9565 William Aiken Ave, Suite 104, Ladson, SC 29456
