Right Away Heating and Air Right Away Heating and Air Finds Out Why
American Standard air handler with a float switch and sealed ducts.
Heat Pump Not Heating Repair Near You When Your Heat Pump Blows Cold Air, Ices Over or Leans on Emergency Heat
Right Away Heating and Air Finds Out Why
Updated November 2026
Right Away Heating and Air handles heat pump not heating repair near you. First we rule out what's normal: heat pump air feels cooler than furnace heat, and defrost cycles blow cool air for a few minutes. Then we test the parts that stop a heat pump from heating.
Need heat pump not heating repair in Ladson, SC? Our team works out of the William Aiken Avenue office and covers the towns around it.
Most heat pump not heating fixes run $150-$650+, like a defrost sensor, capacitor or reversing valve coil. A full reversing valve runs $1,000-$3,500+. Take $50 off any repair. Call 843-996-8904.
- American Standard Customer Care Dealer
- SC License CLM.119013
- 20+ Years Lowcountry HVAC
- $50 Off Any Repair
- After Hours No Heat Service
Editor view: the real Duda form sits in its own block and moves here on Preview and the live site.
$50 off any repair is applied to your ticket automatically.
Ladson, SC 29456
Is Your Heat Pump Really Not Heating?
Check What's Normal
Your heat pump may be working fine even if the air feels cool. Heat pump air comes out around 90 to 100 degrees, which feels cooler than your hand, and a defrost cycle blows cool air for a few minutes.
| What You Notice | Normal? |
|---|---|
| Air feels lukewarm, about 90 to 100 degrees | Normal |
| Cool air for 2 to 10 minutes, steam outside | Normal defrost |
| Light frost on the outdoor coil | Normal |
| Cool air that never warms up | Not normal |
| Thick ice that won't clear | Not normal |
| AUX on most of the day | Not normal |
| Outdoor unit not running | Not normal |
What Should I Check First?
Check these five things first. They take a few minutes and sometimes fix it.
- Thermostat on HEAT and set above room temperature.
- Thermostat not accidentally set to COOL.
- Breakers for the indoor and outdoor units on.
- A clean filter.
- Outdoor unit clear of leaves, snow or pine straw.
Check What's Normal Written prices, $50 off any repair and free second opinions.
Why Is My Heat Pump Blowing Cold Air?
Six Common Causes
A heat pump blowing cold air in heating mode usually has a stuck reversing valve, a failed defrost control, low refrigerant, a bad outdoor fan, an electrical failure at the outdoor unit or a thermostat problem.
| Cause | Clue | Typical Fix |
|---|---|---|
| Reversing valve stuck in cool | Cold air, outdoor unit running | Replace coil or valve |
| Defrost board or sensor failed | Outdoor unit iced solid | Replace board or sensor |
| Low refrigerant | Weak heat, icing | Find leak, repair, recharge |
| Outdoor fan motor failed | Fan not spinning, icing | Replace fan motor |
| Capacitor or contactor failed | Outdoor unit not running | Replace part |
| Thermostat wiring or setup | Wrong mode or no heat call | Rewire or reconfigure |
Six Common Causes Written prices, $50 off any repair and free second opinions.
Why Is My Heat Pump Stuck on Emergency Heat?
Strips Doing the Work
A heat pump stuck on emergency heat or AUX means the heat strips are doing the heating. That keeps you warm but can double your power bill.
- Thermostat set to EM HEAT by accident.
- Heat pump failed, so the strips carry the load.
- Big setbacks at night that trigger strips every morning.
- Aux lockout set too high on the thermostat.
- Dirty filter that cuts airflow.
Strips Doing the Work Written prices, $50 off any repair and free second opinions.
How Much Does Heat Pump Not Heating Repair Cost?
Most Fixes $150-$650+
Heat pump not heating repair usually costs $150-$650+ for defrost sensors, boards, capacitors and reversing valve coils. A full reversing valve runs $1,000-$3,500+, and refrigerant leaks $300-$1,500+.
| Repair | Typical Lowcountry Price Range |
|---|---|
| Diagnostic service call | $80-$170+ |
| Defrost sensor | $200-$450+ |
| Defrost control board | $200-$650+ |
| Capacitor or contactor | $120-$400+ |
| Reversing valve solenoid coil | $200-$450+ |
| Outdoor fan motor | $300-$800+ |
| Refrigerant leak repair | $300-$1,500+ |
| Reversing valve | $1,000-$3,500+ |
Prices are typical Lowcountry ranges for planning. Your written estimate is the final word.
Should I Fix an Old Heat Pump That Won't Heat?
Fix an old heat pump that won't heat when the cause is a sensor, board or capacitor. Consider replacing when a 12 to 15 year old system needs a reversing valve or compressor.
- Small part on any age system: fix it.
- Reversing valve on a 14-year-old system: compare with replacement.
- R-22 system with a leak: replacement usually wins.
Most Fixes $150-$650+ Written prices, $50 off any repair and free second opinions.
How We Diagnose a Heat Pump That Won't Heat
Step by Step
Right Away Heating and Air diagnoses a heat pump that won't heat in a set order, so we fix the real cause instead of guessing.
- Measure supply and return air to confirm the problem.
- Check thermostat mode and wiring.
- Test outdoor electrical: capacitor, contactor, breaker.
- Check the reversing valve and its coil.
- Force a defrost test and check the sensor.
- Read the refrigerant charge in heating mode.
- Test heat strips and aux settings.
- Show and price the repair.
Step by Step Written prices, $50 off any repair and free second opinions.
Heat Pump Repair Specials for No Heat Calls
$50 Off Any Repair
Heat pump not heating repair from Right Away Heating and Air qualifies for $50 off any repair, and Comfort Club members get a fall heat pump tune-up and 10% off repairs.
| Offer | What You Get |
|---|---|
| $50 Off Any HVAC Repair | Applies to heat pump repairs |
| Comfort Club | Fall heating tune-up, 10% off repairs |
| Free Second Opinion | On any replacement quote |
Restrictions apply.
Where Right Away Heating and Air Provides Heat pump not heating repair
Close to Home
Ladson is home base for Right Away Heating and Air, and heat pump not heating repair calls go out from there to 20 towns from Moncks Corner down to Edisto Island.
Right Away Heating and Air in Ladson, SC
Right Away Heating and Air in Ladson, SC keeps heat pump not heating repair local: the person who answers your call works down the hall from the tech who shows up.
Towns We Cover for Heat pump not heating repair
Summerville, Goose Creek, North Charleston and Hanahan sit closest to our shop. We also cover Moncks Corner, Daniel Island, West Ashley, Mount Pleasant, Awendaw, Hollywood and Ravenel.
Island and coastal calls include James Island, Johns Island, Sullivan's Island, Isle of Palms, Kiawah Island, Seabrook Island, Edisto Island, Meggett and Yonges Island.
Close to Home Written prices, $50 off any repair and free second opinions.
Frequently Asked Questions About Heat Pump Not Heating Repair
Quick Answers
Why Does My Heat Pump Feel Like It's Blowing Cold Air?
Heat pump air comes out around 90 to 100 degrees, which can feel cool. If it measures much lower, something's wrong.
How Long Does a Defrost Cycle Last?
Usually 2 to 10 minutes, every 30 to 90 minutes in cold, damp weather.
Can I Use EM HEAT Until It's Fixed?
Yes. EM HEAT is safe but costs more to run.
Why Is My Outdoor Unit Covered in Ice?
Thick ice usually means a defrost board, sensor, fan or refrigerant problem.
Can a Thermostat Cause a Heat Pump Not to Heat?
Yes. Wrong wiring or setup after a thermostat swap is a common cause.
Do You Repair All Heat Pump Brands?
Yes.
Reviewed by Blake Miller, Owner, Right Away Heating and Air
Get Your Heat Pump Heating Again With Right Away Heating and Air
Book a Diagnosis
Right Away Heating and Air will find out why your heat pump isn't heating and price the fix in writing. Call 843-996-8904.
9565 William Aiken Ave, Suite 104, Ladson, SC 29456
