Right Away Heating and Air Accessibility Statement for Our Website and Service Booking
A Website Everyone Can Use
Updated November 2026
1. Right Away Heating and Air Accessibility Commitment
Our Goal
Right Away Heating and Air wants every homeowner to be able to find information and book heating and air service, including people who use screen readers, keyboards, magnifiers, voice control or captions.
2. The Accessibility Standard We Follow
WCAG 2.2 AA
We design and test this website against the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the widely used standard published by the World Wide Web Consortium. Our status is partially conformant: most of the site meets the standard, and we are fixing the parts that do not.
3. Accessibility Features on Our Website
What We Built In
| Feature | What It Does |
|---|---|
| Keyboard navigation | Menus, buttons and forms work without a mouse |
| Visible focus | You can see where you are on the page |
| Text alternatives | Photos have descriptive alt text |
| Headings and landmarks | Screen readers can jump between sections |
| Color contrast | Text meets contrast targets |
| Resizable text | Pages work when zoomed to 200% |
| Labeled forms | Every field has a clear label and error message |
| Click-to-call phone links | One tap to reach our office |
| Reduced motion | Animations respect your device setting |
4. Known Limits and Third-Party Content
Work in Progress
Some content comes from third parties and may not fully meet the standard, including embedded Google Maps, review widgets and financing applications run by our lending partner. We ask those providers for accessible versions and offer other ways to get the same information.
- If a map is hard to use, call us for directions or our address.
- If a financing form is hard to use, we can help you by phone.
- Older PDFs, if any, can be sent in another format on request.
5. Other Ways to Book Right Away Service
Phone or Email
You never need the website to get service. Every service we offer can be booked by phone at 843-996-8904 or by email at info@rightawayheatingandair.com. Tell us what format or help you need for estimates and invoices.
6. Report an Accessibility Problem
Tell Us
If you run into a barrier on our website, please let us know. Include the page address, what you were trying to do and the browser or assistive technology you use, if you can.
- Phone: 843-996-8904
- Email: info@rightawayheatingandair.com
- Mail: 9565 William Aiken Ave, Suite 104, Ladson, SC 29456
We aim to reply within 2 business days and will help you complete your task right away while we fix the problem.
7. How We Keep the Website Accessible
Ongoing Checks
We check new pages for accessibility before they go live, test with keyboard and screen reader tools, and review this statement at least once a year.
8. Contact Right Away Heating and Air
Reach Us
9565 William Aiken Ave, Suite 104, Ladson, SC 29456
Phone: 843-996-8904
Email: info@rightawayheatingandair.com
9565 William Aiken Ave, Suite 104, Ladson, SC 29456
